Free Shipping In Victoria
Free Delivery is available on all retail orders to any Victorian address.
Free Shipping On Orders over $150
Free Delivery is available on all retail orders over $150 in Australia
Click and Collect
Click and Collect is available from our Ashburton Office, Shop 4, 180 High St, Ashburton, Vic
Collection by appointment
* Excludes Wholesale orders and discounts
Frequently Asked Questions
When will your order arrive?
Please see above for the dispatch times for each of your items, and our delivery times below. If you have pre-ordered an item, we will let you know once we have received stock from the publisher, and once it has been dispatched.
Once your order has been dispatched, we offer the following times for delivery in business days (Mon-Fri):
Shipping from Australia to Australia:
Victoria Metro: 2-3 days
Victoria Country Area: 2-3 days
NSW Metro: 2-3 days
NSW Country: 2-4 days
ACT: 2-4 days
Queensland Metro: 2-4 days
Queensland Country: 3-5 days
Tasmania: 2-4 days
Northern Territories: 3-6 days
South Australia Metro: 2-3 days
South Australia Country: 3-5 days
West Australia Metro: 3-5 days
West Australia Country: 4-6 days
Shipping from Australia to the rest of the world:
New Zealand: 5-8 days
Singapore & Hong Kong: 5-8 days
United Kingdom: 12-18 days
Ireland: 12-18 days
Europe: 12-18 days
USA: 12-18 days
Canada: 7-10 days
South America (exc. Argentina, Peru & Brazil): 12-15 days
Argentina: 10-20 days
Peru: 20-25 days
Brazil: 10-25 days
Malaysia: 10-20 days
UAE: 10-20 days
All other countries: 14-20 days
For more information on delivery please check our Help section.
Want to cancel your order?
You can cancel your order within 14 days of receiving it to receive a full refund. Simply fill in our contact form. You’ll need to cover the cost of the return postage unless we’ve delivered the wrong item to you or it is faulty.
If we’ve delivered an incorrect or faulty item, please fill in our Contact Form with the details of your order, and we’ll be in touch.
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