What is Wolfpack Games?
Wolfpack Games was started by Craig and Alissa (husband and wife) with the aim of getting kids off their screens while at the same time providing entertainment that was both educational and fun.
All our games are challenging and fun.
Wolfpack Games uses a range of games and puzzles to help kids and adults:
- learn to problem solve (i.e Ball Pyramid)
- build patience (i.e Double Tangram)
- think laterally or “outside the box” (i.e Crazy X or Star Interlock )
- help delay the onset of dementia (i.e Octagon)
These are a range of games which help children to look for solutions from a different angle – not just “brute-force” the answer or look it up online (nope, don’t ask Google Home, she can’t help you).
Ethically sourced, our games are made of sustainable wood and any paint used is lead free – because we wouldn’t want to sell your children anything we wouldn’t give our own!
Ordering Wolfpack products
Orders will be dispatched within 3 business days.
You will receive a confirmation email showing your order information and date of dispatch.
If you have not received your order within 7 business days after receiving the confirmation email please contact firstname.lastname@example.org
When will your order arrive?
Please see above for the dispatch times for each of your items, and our delivery times below. If you have pre-ordered an item, we will let you know once we have received stock from the publisher, and once it has been dispatched.
Once your order has been dispatched, we offer the following times for delivery in business days (Mon-Fri):
Shipping from Australia to Australia:
Victoria Metro: 2-3 days
Victoria Country Area: 2-3 days
NSW Metro: 2-3 days
NSW Country: 2-4 days
ACT: 2-4 days
Queensland Metro: 2-4 days
Queensland Country: 3-5 days
Tasmania: 2-4 days
Northern Territories: 3-6 days
South Australia Metro: 2-3 days
South Australia Country: 3-5 days
West Australia Metro: 3-5 days
West Australia Country: 4-6 days
Shipping from Australia to the rest of the world:
New Zealand: 5-8 days
Singapore & Hong Kong: 5-8 days
United Kingdom: 12-18 days
Ireland: 12-18 days
Europe: 12-18 days
USA: 12-18 days
Canada: 7-10 days
South America (exc. Argentina, Peru & Brazil): 12-15 days
Argentina: 10-20 days
Peru: 20-25 days
Brazil: 10-25 days
Malaysia: 10-20 days
UAE: 10-20 days
All other countries: 14-20 days
All Australia wide deliveries are made by either Australia Post or Sendle.
Postage costs are calculated and displayed for you during the order process for all online orders.
From experience, deliveries to metro areas can be expected in around 2-3 business days and up to 7 business days for regional areas.
If you have not received your order within 7 business days please contact us.
For deliveries to NT & WA, please allow up to 10 business days.
Do you provide international shipping?
Can I change or cancel my order?
Do you offer refunds?
What happens if the package is damaged?
We will require that you email us a photo of the damaged product. We must be notified of any damage or errors with regards to your delivery within 7 days.
Organising a Return (if applicable)
To be eligible for a return, your item must be unused, be in the original packaging and in the same condition you received it.
To help us complete your return, we will need proof of purchase.
Shipping a return
Refunds (if applicable)
We will also notify you of the approval or rejection of your refund.
If you are approved, your refund will be processed and credited to the original method of payment.
You will be notified via email when the refund was processed. Shipping costs are non-refundable.
Missing refunds (if applicable)
Missing refunds (if applicable)
If you haven’t received a refund yet, please contact your credit card company or your bank, there is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund, please contact us at email@example.com